I  have over 15 years of work experience in the food & beverage industry working in 4* and 5* hotels bars in Portugal/London. I am always a 100% customer oriented professional. I am positive, proactive, results-driven with a strong background in the bar industry. I can work under high pressure, focused on exceeding costumer’s expectations to guarantee the clients loyalty. Using my excellent organization, empathy, problem solving, tact skills and taking advantage of my initiative capacity. For me, the service must be made the correct way at the first time, and for that, being a team player is the secret.