In this video, Sid Patel, CEO of Beverage Trade Network and London Competitions, interviews Minas Kotoulas, Group Head of Bars at The Wolseley Hospitality Group. Discover expert insights on key aspects of bar operations including enhancing guest experience, effective staff training, and retention strategies.

Learn how to stay ahead of industry trends, implement sustainable practices in bar operations, and manage both expected and unforeseen challenges. Whether you're a bar manager or hospitality professional, this video offers practical tips and strategies for optimizing bar operations and fostering a successful work environment.